Frequently Asked Questions
Everything you need to know about your Bananhot shopping experience.
How do I determine the right size for my swimwear?
We provide a comprehensive size guide on each product page. Our collections generally run true to size, but if you are between sizes, we recommend sizing up for the most comfortable fit.
What is your international shipping policy?
Bananhot ships worldwide. Shipping costs and delivery times vary by destination. Standard international shipping typically takes 7-14 business days, while express options are available at checkout.
What is your return and exchange policy?
We accept returns within 14 days of delivery, provided the items are in their original condition with all tags and hygiene liners intact. Please note that sale items are final sale and cannot be returned.
How should I care for my Bananhot pieces?
To maintain the quality of the fabric and vibrant prints, we recommend hand washing your swimwear in cold water with mild detergent. Avoid machine washing, tumble drying, or contact with rough surfaces.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I modify or cancel my order after it has been placed?
Our team works quickly to process orders. If you need to make a change, please contact our customer service immediately. Once an order has been dispatched from our warehouse, we can no longer modify or cancel it.